Privacy Policy

Information we collect

We may collect information you choose to provide, including your name, email address, phone number, business name, type of service, location, website or social-media information, project details, and messages you send to us. When you follow a tagged campaign link, we may also record the campaign source, campaign name, landing page, referring page, and time of the visit so we can understand which promotions are useful.

If you submit a form through Facebook or Instagram, Meta may provide the information you entered to Velora Site Studio. Meta processes information under its own privacy policy.

How we use information

We use this information to respond to inquiries, prepare personalized website previews, provide quotes and services, communicate about your project or account, process and support purchases, improve our services, prevent misuse, and meet legal obligations.

Payments and service providers

Payments are processed by Stripe. Velora Site Studio does not receive or store your complete payment-card number. We may use service providers for advertising, forms, email, website hosting, analytics, and payment processing. These providers receive information only as needed to perform their services and process it under their own terms and privacy policies.

Sharing and selling information

We do not sell your personal information. We may share information with service providers that help us operate the business, when you direct us to do so, or when required to comply with law, protect rights and safety, or prevent fraud.

Data retention and security

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security.

Your choices

You may ask to access, correct, or delete personal information you provided to us, or ask us to stop nonessential marketing communications. Some information may be retained when required for legal, security, payment, or recordkeeping purposes.

Contact us

For privacy questions or requests, email velorasitestudio@gmail.com.